Return/Exchange policy

Please fill in the following return form with your details. To complete the return it is necessary to accompany the product with the proof of purchase.

Order Information

*First Name

*Last Name

*E-mail

*Telephone

*Order ID

*Order Date

Product Information & Reason for Return

*Product Name

*Product Code

*Quantity

*Reason for Return
Faulty, please supply detailsReceived Wrong Item

*Return action
RefundReplacement

Faulty or other details

How to return a product

Courier
Cooperating with Joyboutique shipping, with a charge of 5 €/package (cash on delivery method).Shipping of your choice at your own expense